Telecom Bill Audit

Are you aware that you may be overspending on your telecommunication bills by as much as 35%?

If you are like many other companies, controlling communication costs has become increasingly difficult in the face of complex technologies and choices, vendor support problems, and a lack of resources and tools. Numerous studies in recent years have found that the majority of telecom invoices include vendor billing errors, unnecessary services and misapplied taxes. Other costly problems include locations and services with sub-optimal pricing plans, system/network design, asset management, tracking moves/adds/changes, employee expense policies, fraud and abuse.

Our Telecom Bill Audit reviews your existing voice, data and wireless communications spending looking for vendor billing errors. We focus on telecommunications bill cost reductions resulting in an average savings of 35-40%. The audit looks for billing errors on:

• Local telephone bills
• Long Distance Invoices
• Frame Relay invoices
• Managed data service invoices
• Wireless invoices
• Internet (IP) and VOIP bills

Billing errors can include:

• Unnecessary services
• Misapplied taxes
• Locations/Services with suboptimal pricing plans
• System/Network design
• Asset management
• Tracking moves/adds/changes
• Employee expense policies
• Fraud, misuse & abuse
• Invoice and Bill Dispute Resolution
• Tariff Investigation

SMB’s Telecom Bill Audit concentrates on obtaining vendor refunds due to billing errors and recommending actions that will reduce your telecom costs and improve productivity on an ongoing basis. Our approach is to evaluate all areas of your company’s voice and data communications expenditures, make recommendations relative to your situation and requirements, and implement those recommendations to ensure that you quickly realize savings.

Telecom Expense Management

If you think that your company is paying too much for telecom services,
then it is about time that you did something to cut down on such costs.

Telecom expenses and bills, not surprisingly, seem to rack up bigger fees each and every time these days. Telephone bills for business companies that require telecommunication services find themselves burdened with problems dealing with the overpayment costs in their telecom expenses. Left unchecked, these monthly expenses can be a main source of unnecessary spending and drastically affect the "bottom line".

Our consulting and telecom cost management services save you time, money, confusion and aggravation in collecting and analyzing information, optimizing systems, evaluating alternatives, implementing changes and working with telecom vendors. In fact, our clients typically have a 5% to 35% telecom expense and bill reduction. Our goal is to not only lower your costs, but work with your management team to increase productivity.

Understanding and controlling communications costs has become a key concern for business executives and IT/telecom managers. This has become increasingly difficult in the face of complex technologies and choices, vendor support problems and a lack of resources and tools. Ensuring that your organization is getting the most value from its telecom systems can be a frustrating and time-consuming task. Uncontrollable costs, outdated equipment, inadequate telecom reporting and employee phone abuse all impact the success of your business.

At SMB Network Solutions, we emphasize results-oriented pricing and offer risk-free and satisfaction guarantees. Our free opportunity assessment provides recommendations and ideas for cost savings and other improvements within your telecom systems.

Our telecommunications consulting services include:

• Operations - inventories, traffic analysis, merger integration, restructuring and security optimization
• Strategic - technology plans, cost/benefit studies, needs analysis and market assessments
• Specifications - functional and technical requirement identification, information requests and Requests for Proposal (RFPs)
• Evaluations - vendor sourcing and capabilities, product demos, and proposal and contract analysis
• Project Management - planning, design, issue resolution, vendor coordination and quality assurance
• Ongoing Invoice Management

The Future of Your Telecom

The Future of Your Telecom – Where are you headed next?

Not long ago, owning a modem inspired the awe of colleagues, and a dedicated fax line was a sign of success. But today's business climate takes these resources for granted. No longer a novelty, a sophisticated telecommunications system that effectively handles phone calls, messages, fax, and data transfer is crucial for your very survival. Keeping up with the ongoing changes in Telecommunications is not an easy task. But this is exactly what your company must do to control the costs of one of the most costly parts of your business. Changes in telecommunications happen all the time. SMB Network Solutions can help you keep up and give you the confidence to know that you are getting the most services for your hard earned dollar.

IP is the universal vehicle of choice for accessing information, products, services, and recreational activities. This time-tested technology has been used for nearly 30 years, and businesses have used IP-based networks for the past decade. It can be said safely that IP is leading a revolution in the telecommunications industry. SMB Network Solutions can help your company migrate to IP Telephony with little or no cost, and a considerable cost savings ROI.

We can help you transform your business into a true Unified Communications solution. This will build productivity by delivering enhanced collaboration and more effective communications with and outside of your organization. Our expertise will provide your company access to a new world of value-added applications, enable business innovation and even reduce IT complexity.

Communication is at the primary core of this issue. Any business serious in its efforts to grow and expand must give special attention to the telecom services that it is employing at the moment, as well as what is on the horizon.

We are a true partner with your company for the long term. We can help you when it is time to upgrade/update your telecom needs. We will even help identify what those needs are. Whether it be traditional voice telephony, or IP telephony, your company can have the benefits of Anyone-Anytime-Anywhere!

Wireless Management and Consulting

Do more and more people at your company have a BlackBerry• or an iPhone• ?
Are they ordering their own cellular device and submitting expense reports?

If so, take a look at what your wireless spend is actually paying for. It is likely that you are overspending a lot on overages or in cost per minute for users who are not reaching their monthly maximums.

Today in the marketplace, wireless service is the top telecommunications cost driver as well as the one in which
Departments often overspend. Even with the advent of unlimited voice and data plans, businesses continue to pay as much as 40% more than they should for their wireless services.

SMB Network Solutions offers wireless consulting and management services to help you control your wireless spend. If you are like many of our customers, you may be overspending on wireless services due to improper carrier billing, flawed rate optimization and/or untracked usage patterns. Our services save you time, money, confusion and aggravation in:

• Collecting and analyzing information
• Optimizing rates
• Eliminating unused phones
• Evaluating alternatives
• Implementing changes
• Negotiating and working with vendors

SMB Network Solutions can help your organization take control of your wireless environment and save you money, time, and hassle.